Privacy Policy

ZincShield respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal information:

  • Name and surname
  • Email address and phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Website usage data (cookies, analytics, IP address)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Courier and delivery partners
  • Payment processors
  • Website hosting and service providers

All third parties are required to handle your data securely and in compliance with applicable laws.

4. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Loss or damage
  • Unauthorised access
  • Misuse or disclosure

5. Your Rights (Under POPIA)

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to the processing of your data
  • Withdraw consent at any time

To exercise these rights, contact us at: hello@zincshield.co.za

6. Cookies

Our website uses cookies to:

  • Improve your browsing experience
  • Analyse website traffic
  • Personalise content

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil your orders
  • Comply with legal obligations
  • Resolve disputes

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@zincshield.co.za